WATCH: Fielding Public Speeding Complaints

Webinar overview | Public complaints

In this webinar we go over how Urban SDK can save your team time and budget when it comes to speeding complaints from the public.

Upwards of 80% of speeding complaints don't necessitate any traffic calming. By using Urban SDK's speed data and traffic calming software, you can quickly validate complaints and then direct your resources to the areas that need closer inspection.

What you will learn in this webinar

Advanced training and demonstration on how to validate public complaints by using Urban SDK speed data and the Urban SDK platform.

Use cases covered in this training webinar include:

• Identifying the segment of road mentioned in a complaint
• Determining if the issue warrants further analysis
• Reporting your findings back to the public

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Webinar transcription

 My name is Andrew Larter. I'm a senior transportation planner here at Urban SDK on our planning team.

By trade and by background, I'm a transportation engineer, and I have a lot of experience in consulting engineering. Before joining Urban SDK, I used to be a customer of Urban SDK, so I've been on both sides of the equation.

And so as a result of being on both sides of the equation, I have had a lot of experience with speeding complaints. Well, that's what we're here to talk about today. A majority of our customers here at Urban SDK use our platform to diagnose speeding complaints that we receive from the local community.

Now, a lot of us have found that the complaints that we receive don't quite measure up to a pattern that necessitates additional traffic calming measures.

As a result, what will often happen is you'll receive a complaint from a member of the community. Then you take the time and resources to go into the field, deploy a speed study — whether that be someone to their physically monitor vehicles, Bluetooth sensors, or something else — and the data ultimately doesn't show that there's a pattern of speeding. The road doesn't necessitate traffic calming measures, enforcement, physical measures, anything like that.

So that's the entire purpose of our webinar today: to show you how to use the Urban SDK platform to quickly investigate or validate those complaints and to determine if you need to do more physical data collection on the road.  

By using what we're going to show you here today in Urban SDK, you should be able to respond to your members of your community much quicker, and you can make sure that you're putting your resources towards roads that are actual problem here.

It's a question of resources and it's a question of making sure those complaints are actually valid. So without further ado, we're going to dive right into the platform.